MakeMyTrip is a well-known online travel company that has been providing comprehensive travel services to customers in India and around the world since its inception in 2000. The company is headquartered in Gurugram, India, and has operations in more than 20 countries. The company's mission is to provide a seamless travel booking experience to its customers, from flight tickets to hotel reservations and holiday packages.
MakeMyTrip offers a wide range of travel services, including flight bookings, hotel reservations, holiday packages, bus bookings, and car rentals. With its user-friendly website and mobile application, customers can easily search and book travel services based on their preferences and budget. The company also offers 24x7 customer support through various channels, including phone, email, and chat.
One of the key strengths of MakeMyTrip is its vast inventory of flight tickets, covering both domestic and international routes. The company has tie-ups with all major airlines and offers competitive prices to customers. Additionally, the company offers various payment options, including credit/debit cards, net banking, and e-wallets, making it easy for customers to complete their bookings.
Apart from flight tickets, MakeMyTrip also offers hotel reservations in various categories, including budget, mid-range, and luxury hotels. Customers can search for hotels based on various parameters, such as location, amenities, and price range. The company also provides detailed information about hotels, including photos, reviews, and ratings, to help customers make informed decisions.
MakeMyTrip also offers holiday packages for various domestic and international destinations. These packages include flights, hotels, and local sightseeing, making it easy for customers to plan their trips. The company also offers customized holiday packages based on customer preferences, such as adventure, wildlife, or beach vacations.
MakeMyTrip also offers bus bookings and car rentals. Customers can book bus tickets for various routes across India, while car rentals are available for both inter-city and intra-city travel.
MakeMyTrip has also introduced various innovative features to enhance the customer experience. For example, the company has introduced a "Pay at Hotel" option for hotel bookings, allowing customers to pay for their bookings at the time of check-in. The company has also introduced a "Multi-City" booking feature, allowing customers to book flights to multiple destinations in a single transaction.
MakeMyTrip is a leading player in the Indian online travel industry, with a comprehensive range of travel services and a user-friendly platform. With its competitive prices, extensive inventory, and excellent customer support, the company has become a preferred choice for millions of travelers in India and beyond.